ORDERING TERMS
Please review the following basic terms that govern your use of, and purchase of, products from EmpowerYourOdyssey.com. Please note that your use of EmpowerYourOdyssey.com constitutes your agreement to follow and be bound by those terms.
SHIPPING & DELIVERY TIME
Most orders are shipped within 1-2 business days of the order, however in some rare cases please allow 5-7 business days. Delivery time is based on the shipping method. See below for details.
RETURN & EXCHANGE POLICY
All sales are final. No refunds accepted, no returns honored. Size exchanges and significantly factory defective items are accepted for exchange within 7 days from which shipment is received. We require that customers notify info@empoweryourodyssey.com of any problems with merchandise within 48 hours of receipt. Items must be in their original packaging, in as-new condition with printed receipts. Exchanges are not available for any product after 7 days.
Please note: all sale items purchased through discount code or on sale are FINAL SALE, not eligible for return or exchange
DOMESTIC (USA)
We currently ship via USPS. Shipping prices are calculated using USPS & UPS real time quotes and are based on weight and destination. Standard delivery time is 1-3 business days from date shipped, but may take longer. Most domestic orders are received within 1 week of purchase.
INTERNATIONAL (CANADA)
We currently offer USPS First Class Mail. Standard delivery time for USPS First Class (Canada) is 7-14 business days from date shipped, but may take longer. As of now, USPS does not offer delivery confirmation or tracking for international shipments, however a customs number is available through the customs form. Customs law differs in each country so in some cases orders may get caught and inspected by customs which delays delivery.
INTERNATIONAL (REST OF WORLD)
We currently offer USPS First Class Mail. Prices are calculated using USPS real time quotes.
Standard delivery time for USPS First Class is 7-30 business days from date shipped, but may take longer depending on your region. As of now, USPS does not offer delivery confirmation or tracking for international shipments, however a customs number is available through the customs form. Customs law differs in each country so in some cases orders may get caught and inspected by customs which delays delivery.
Depending on your country, sometimes the price of shipping will outweigh our costs. In this situation, we will contact you to renegotiate shipping fees. We reserve the right to refuse shipping any order, even after it has been processed. In this situation, we will refund your full purchase amount.
Disclaimer: Empower Your Odyssey LLC or EmpowerYourOdyssey.com is not responsible for international shipping delays, such as customs delays and is not responsible for any customs duties or taxes. We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment. Please contact info@empoweryourodyssey.com if you have any questions.
PRODUCT AVAILABILITY
Although availability may be indicated on EmpowerYourOdyssey.com, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.
INACCURACY DISCLAIMER
From time to time there may be information on EmpowerYourOdyssey.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.